Frequently Asked Questions

Q: In which cities does Punpunya offer chauffeur car rental services?

A: Currently, we offer services in Bangkok, Chiang Mai, Phuket, Tokyo, Singapore, and Hong Kong, among other cities worldwide. We are continuously expanding our service areas.

Q: How can I book a car?

A: You can easily book a car through our website. Simply fill in your travel details, select a car type, and confirm your booking.

Q: Can I change or cancel my booking?

A: You can change or cancel your booking according to our terms and conditions. Please refer to our cancellation policy for more details.

Q: What are the qualifications of Punpunya drivers?

A: All our drivers undergo strict screening, possess valid driving licenses, have extensive experience, are courteous, and are proficient with local routes.

Q: What is included in the service fee?

A: The service fee generally includes driver service, fuel, and basic insurance. Please check the details in your quote for specific inclusions.